Question 1

How quickly can you respond to garage door emergencies?

Accepted Answer

In most cases, we can have a technician at your home within 1-2 hours for emergency situations. Our emergency service is available 24/7. For non-emergency repairs, we typically offer same-day or next-day service. Our fully-stocked service vehicles carry the most common replacement parts, which means most repairs are completed in a single visit.

Question 2

What are the most common causes of garage door problems?

Accepted Answer

The most common causes include: broken springs, track misalignment, worn or damaged rollers, broken cables, malfunctioning opener components, and weather-related issues. Our repair technicians perform a comprehensive diagnostic to identify the exact cause.

Question 3

Do you offer financing options for new garage door installations?

Accepted Answer

Yes, we offer flexible financing options including 0% APR for qualified buyers, low monthly payments, quick approval, and terms from 12 to 60 months. Contact us for a free quote.

Question 4

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once a year. Regular maintenance helps identify potential problems before they become expensive repairs, extends your door's life, and ensures safe operation.

Question 5

What brands of garage doors do you install and repair?

Accepted Answer

We are factory-trained on all major brands including Clopay, Amarr, CHI, Wayne Dalton, LiftMaster, Genie, and Chamberlain.

Question 6

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All technicians are fully licensed, bonded, and insured. They undergo background checks and extensive training.

Question 7

What warranty do you offer on repairs and installations?

Accepted Answer

For repairs, we offer a 1-year warranty on labor plus manufacturer's warranty on parts. For new installations, you receive the manufacturer's product warranty (typically 10-15 years) plus our 2-year installation warranty.

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